Managed IT services: proactive support and fixed monthly fee

Managed IT Services

Proactive support, predictable costs, security built in. One fixed monthly fee so you can focus on growing your business.

PERFECT FOR GROWING BUSINESSES

Managed IT is ideal for businesses who want predictable IT costs, proactive support, and expert guidance without the overhead of a full-time IT department.

Instead of unpredictable break-fix bills and reactive support, managed IT gives you a fixed monthly fee that covers monitoring, help desk, maintenance, and strategic guidance. Your systems stay healthy, security patches are applied on time, and you have a dedicated team who understands your environment. For Perth and Western Australian businesses, this model reduces downtime, improves security, and frees you to focus on growth. Many of our clients have seen significant reductions in IT-related incidents and costs after making the switch.

  • 5-500 Employees – Growing teams need reliable IT support without the cost of hiring in-house
  • Scaling Businesses – Companies experiencing growth who need IT that scales with them
  • Tech-Dependent Operations – Businesses where downtime directly impacts productivity and revenue

PROACTIVE MONITORING & INDUSTRY BEST PRACTICES

Proactive monitoring keeps your systems healthy. We apply security patches on schedule, monitor for anomalies, and follow industry best practices so problems are caught before they impact your business.

Our team uses proven tools and processes to track the health of your servers, workstations, and network. When something looks wrong—whether it is low disk space, unusual traffic, or a failed backup—we get an alert and take action. This proactive approach is what sets managed IT apart from traditional break-fix support: instead of waiting for something to break, we work to prevent issues and keep your business running smoothly.

COMPLETE IT MANAGEMENT

Everything you need for one predictable monthly fee. No surprise invoices, no piecemeal support—just comprehensive IT management that scales with your business.

Monitoring & Support

  • Proactive system monitoring & alerts
  • Help desk & user support
  • Performance reporting

Infrastructure

  • Server & workstation management
  • Network monitoring & optimisation
  • Cloud services management

Security & Backup

  • Security patch management
  • Data backup & recovery
  • Software licensing & updates

Strategy & Planning

  • Strategic IT planning
  • Quarterly business reviews
  • Vendor management

MEASURABLE RESULTS

50%

Reduction in downtime

40%

Decrease in IT costs

10x

Faster issue resolution

100%

Predictable monthly budget

FREQUENTLY ASKED QUESTIONS

What is Managed IT?

Managed IT is a proactive IT support model where you pay a fixed monthly fee for proactive monitoring, help desk access during business hours, maintenance, and strategic guidance. Instead of reactive break-fix support, your systems are monitored, patched, and maintained to prevent problems before they occur.

How much does Managed IT cost?

Our Managed IT Services are tailored to your business size and needs. We offer fixed monthly pricing so you get predictable IT costs with no surprise invoices. Contact us for a no-obligation quote based on your environment.

What is included in Managed IT Services?

Managed IT includes proactive system monitoring, help desk support during business hours, security patch management, backup and recovery, strategic planning, and quarterly business reviews. We manage servers, workstations, networks, and cloud services under one plan.

Is Managed IT suitable for small businesses?

Yes. Managed IT is ideal for businesses with 5–500 employees who need reliable IT support without the cost of hiring an in-house team. It scales with your business and gives you enterprise-grade support at a predictable monthly cost.

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